Privacy Policy

Privacy Policy

Services Gourmet created the Services Gourmet app as a free app. This SERVICE is provided by Services Gourmet at no charge and is intended for use as IS.

This page is used to inform visitors about the policies with the collection, use, and disclosure of Information if someone has decided to use the Service.

If you choose to use our Service, you consent to the collection and use of information in connection with this policy. The Personal Information we collect is used to provide and improve the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which can be accessed at Gourmet Services, unless otherwise defined in this Privacy Policy.


Collection and Use of Information


For a better experience, when using our Service, we may require you to provide us with certain personally identifiable information, including, but not limited to, name, addresses, phone numbers, asset information, personal identification number, geographic location, IP address, cookie ID, location data. The information I request will be retained on your device and is not collected by us in any way.

The app uses third-party services that may collect information used to identify you.

Link to the privacy policy of third-party service providers used by the app



CUSTOM SETTINGS


Through the device itself and the application, the User can: (i) Manage the sending of notifications via SMS, email and push; (ii) Manage system permissions such as access to the Camera, Photo Album, Contacts, and Microphone of the mobile phone device; (iii) Allow the app to access location at all times, so that Location Data can be collected at all times, in the background, without having to open the app. This modality is the most recommended, as it enables the provision of the service in a dynamic way and the improvement of Services Gourmet's applications and services; (iv) Allow the app to access the location in the background, i.e., Data will be collected when the app is open or closed. This modality makes it possible for the holder to receive deliveries without the need for it in the application, among other features; (v) Deny access to location, so that Services Gourmet will not be able to access Location Data and, consequently, will not be able to provide various functionalities that depend on this information, it is necessary that Location Data is enabled at all times, since it is essential for the operation of the service.


Delivery Partners:


If You Courier Partner, in addition to the form of use described in the items above, where applicable, your Personal Data may be processed according to the description below:

Purposes of Processing Types of Personal Data Processed Name, personal photo, gender, date of birth, city, telephone number, verification code, CPF, CNH, selected category, CRLV, RENAVAM, license plate, if you have a motorcycle or not, payment and bank account data. Use of the applications, services, orders and offer of services and products, whether in the foreground and/or in the background Geographical position, duration of the trip, history of rides and requests, the evaluations made about the services of the Services Gourmet Group, the communications made through the applications and other service channels, financial transactions, payment methods, service values, IP address, browser used, SSID and signal strength of wireless networks and mobile operator, image, voice, type and brand of mobile device, mobile device identifiers, operating system, network information, Internet connection provider used, and device configuration.

Purposes of Processing Types of Personal Data Processed Name, personal photo, gender, date of birth, city, telephone number, verification code, CPF, CNH, selected category, CRLV, RENAVAM, license plate, if you have a motorcycle or not, payment and bank account data. Use of the applications, services, orders and offer of services and products, whether in the foreground and/or in the background Geographical position, duration of the trip, history of rides and requests, the evaluations made about the Group's services, the communications made through the applications and other service channels, financial transactions, payment methods, service values, IP address, browser used, SSID and signal strength of wireless networks and mobile operator, image, voice, type and brand of mobile device, mobile device identifiers, operating system, network information, Internet connection provider used, and device configuration. Use of specific functionalities Contact list, camera, photo album and microphone of the mobile phone device.


Log data


I want to inform you that whenever you use our Service, in case of an error in the application, we collect data and information (through third-party products) on your phone called Log Data. This Log Data may: include information such as your device's Internet Protocol ("IP") address, device name, operating system version, application configuration when using our Service, the time and date of your use of the Service, and other statistics.


Cookies


Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. They are sent to your browser from the websites you visit and are stored in your device's internal memory.

This Service does not use these cookies explicitly. However, the app may use third-party code and libraries that use "cookies" to collect information and improve its services. You have the option to accept or decline these cookies and to know when a cookie is being sent to your device. If you choose to decline our cookies, you may not be able to use some parts of this Service.


Service Providers


I can employ third-party companies and individuals for the following reasons:


  • To facilitate our Service;

  • To provide the Service on our behalf;

  • Perform services related to the Service; or

  • To help us analyze how our Service is used.


I want to inform users of this Service that these third parties have access to your Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Safety

We value your trust in providing us with your Personal Information, so we are striving to use commercially acceptable means to protect you. But remember that no method of transmission over the internet, or method of storage is 100% secure and reliable, and I cannot guarantee its absolute security.


Links to Other Websites


This Service may contain links to other websites. If you click on a third-party link, you will be directed to that website. Please note that these external sites are not operated by me. Therefore, I strongly advise you to review the Privacy Policy of these websites. I have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or Services.


Children's Privacy


These Services are not intended for children under the age of 13. we do not knowingly collect Identifiable Information from children under the age of 13. In the event that we discover that a child under the age of 13 has provided personal information, we immediately delete it from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take the necessary steps.


Changes to this Privacy Policy


We may update our Privacy Policy from time to time. Accordingly, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.


Contact Us


If you have any questions or suggestions about our Privacy Policy, please do not hesitate to contact us at equipe@servicesgourmet.com.br.Services Gourmet created the Services Gourmet app as a free app. This SERVICE is provided by Services Gourmet at no charge and is intended for use as IS.

This page is used to inform visitors about the policies with the collection, use, and disclosure of Information if someone has decided to use the Service.

If you choose to use our Service, you consent to the collection and use of information in connection with this policy. The Personal Information we collect is used to provide and improve the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which can be accessed at Gourmet Services, unless otherwise defined in this Privacy Policy.


Collection and Use of Information


For a better experience, when using our Service, we may require you to provide us with certain personally identifiable information, including, but not limited to, name, addresses, phone numbers, asset information, personal identification number, geographic location, IP address, cookie ID, location data. The information I request will be retained on your device and is not collected by us in any way.

The app uses third-party services that may collect information used to identify you.

Link to the privacy policy of third-party service providers used by the app



CUSTOM SETTINGS


Through the device itself and the application, the User can: (i) Manage the sending of notifications via SMS, email and push; (ii) Manage system permissions such as access to the Camera, Photo Album, Contacts, and Microphone of the mobile phone device; (iii) Allow the app to access location at all times, so that Location Data can be collected at all times, in the background, without having to open the app. This modality is the most recommended, as it enables the provision of the service in a dynamic way and the improvement of Services Gourmet's applications and services; (iv) Allow the app to access the location in the background, i.e., Data will be collected when the app is open or closed. This modality makes it possible for the holder to receive deliveries without the need for it in the application, among other features; (v) Deny access to location, so that Services Gourmet will not be able to access Location Data and, consequently, will not be able to provide various functionalities that depend on this information, it is necessary that Location Data is enabled at all times, since it is essential for the operation of the service.


Delivery Partners:


If You Courier Partner, in addition to the form of use described in the items above, where applicable, your Personal Data may be processed according to the description below:

Purposes of Processing Types of Personal Data Processed Name, personal photo, gender, date of birth, city, telephone number, verification code, CPF, CNH, selected category, CRLV, RENAVAM, license plate, if you have a motorcycle or not, payment and bank account data. Use of the applications, services, orders and offer of services and products, whether in the foreground and/or in the background Geographical position, duration of the trip, history of rides and requests, the evaluations made about the services of the Services Gourmet Group, the communications made through the applications and other service channels, financial transactions, payment methods, service values, IP address, browser used, SSID and signal strength of wireless networks and mobile operator, image, voice, type and brand of mobile device, mobile device identifiers, operating system, network information, Internet connection provider used, and device configuration.

Purposes of Processing Types of Personal Data Processed Name, personal photo, gender, date of birth, city, telephone number, verification code, CPF, CNH, selected category, CRLV, RENAVAM, license plate, if you have a motorcycle or not, payment and bank account data. Use of the applications, services, orders and offer of services and products, whether in the foreground and/or in the background Geographical position, duration of the trip, history of rides and requests, the evaluations made about the Group's services, the communications made through the applications and other service channels, financial transactions, payment methods, service values, IP address, browser used, SSID and signal strength of wireless networks and mobile operator, image, voice, type and brand of mobile device, mobile device identifiers, operating system, network information, Internet connection provider used, and device configuration. Use of specific functionalities Contact list, camera, photo album and microphone of the mobile phone device.


Log data


I want to inform you that whenever you use our Service, in case of an error in the application, we collect data and information (through third-party products) on your phone called Log Data. This Log Data may: include information such as your device's Internet Protocol ("IP") address, device name, operating system version, application configuration when using our Service, the time and date of your use of the Service, and other statistics.


Cookies


Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. They are sent to your browser from the websites you visit and are stored in your device's internal memory.

This Service does not use these cookies explicitly. However, the app may use third-party code and libraries that use "cookies" to collect information and improve its services. You have the option to accept or decline these cookies and to know when a cookie is being sent to your device. If you choose to decline our cookies, you may not be able to use some parts of this Service.


Service Providers


I can employ third-party companies and individuals for the following reasons:


  • To facilitate our Service;

  • To provide the Service on our behalf;

  • Perform services related to the Service; or

  • To help us analyze how our Service is used.


I want to inform users of this Service that these third parties have access to your Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Safety

We value your trust in providing us with your Personal Information, so we are striving to use commercially acceptable means to protect you. But remember that no method of transmission over the internet, or method of storage is 100% secure and reliable, and I cannot guarantee its absolute security.


Links to Other Websites


This Service may contain links to other websites. If you click on a third-party link, you will be directed to that website. Please note that these external sites are not operated by me. Therefore, I strongly advise you to review the Privacy Policy of these websites. I have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or Services.


Children's Privacy


These Services are not intended for children under the age of 13. we do not knowingly collect Identifiable Information from children under the age of 13. In the event that we discover that a child under the age of 13 has provided personal information, we immediately delete it from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take the necessary steps.


Changes to this Privacy Policy


We may update our Privacy Policy from time to time. Accordingly, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.


Contact Us


If you have any questions or suggestions about our Privacy Policy, please do not hesitate to contact us at equipe@servicesgourmet.com.br.

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